If your business uses a range of technologies to communicate — such as voice, messaging, and video, then unified communications is for you.
Unified communications spans multiple modes of communication including VoIP, text, data exchange, audio and video conferencing, fax, and other collaboration tools. It is an overarching term for these solutions that are delivered in the cloud.
Businesses like yours are adopting unified communications at increasing rates because of its ability to integrate communications tools — sometimes including real-time services — throughout the organization from a single platform. You can save time and money as you no longer have to go through multiple providers for your communication needs.
One of the major benefits you’ll see after adopting unified communications is the level of accessibility that comes with it: you can access multiple communication tools from multiple devices including mobile phones, tablets, laptops, and desktops. As the use of personal mobile devices in office environments grows, integrating unified communications to manage all the data, voice, and video is proving vital.
Improving productivity and efficiency are two of the ways businesses stay ahead of the competition — and unified communications supports both of these goals with interactive, streamlined tools. You hand over your collaboration needs to one service, and benefit from having your phone, web, and text-based communication through one portal.
We’ll help you navigate the world of communication in the cloud.