1. Avaya Bankruptcy – The 800lb gorilla fell.
2. Hardware vendors are moving to UC to avoid Avaya’s fate
3. Decommissioning of copper infrastructure and a move to SIP only
4. Shear growth – By 2024 UCaaS will surpass traditional PBXs in terms of market share
5. E911 and Net Neutrality seem to lend towards VoIP and a converged network
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